Refund and Exchange Policy

Your satisfaction is our goal!

  • Feel free to try on the item upon delivery while the courier is present. We can process exchanges and refunds only during the delivery.
  • Once the courier departs, our ability to accept exchanges or refunds is no longer available.
  • Please note that delivery fees must be settled under all circumstances.
  •   Items on sale are not eligible for exchange or return.
  •  We kindly request that you make arrangements to be at home when the courier arrives
  •   We kindly request that each order be placed with the specific size you intend to purchase.
  •  A friendly reminder: Please ensure the courier does not have to wait for an extended   period.
  • Thank you for your cooperation and understanding.