Refund and Exchange Policy
Your satisfaction is our goal!
- Feel free to try on the item upon delivery while the courier is present. We can process exchanges and refunds only during the delivery.
- Once the courier departs, our ability to accept exchanges or refunds is no longer available.
- Please note that delivery fees must be settled under all circumstances.
- Items on sale are not eligible for exchange or return.
- We kindly request that you make arrangements to be at home when the courier arrives
- We kindly request that each order be placed with the specific size you intend to purchase.
- A friendly reminder: Please ensure the courier does not have to wait for an extended period.
- Thank you for your cooperation and understanding.